Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can Contact Us. If your return is accepted, instructions on where to send your package will be sent to you. Items sent back to us without first requesting a return will not be accepted.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
You can always Contact Us for any return question.
DAMAGES AND ISSUESPlease inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMSCertain types of items cannot be returned, these include made to order or personalised items.
Unfortunately, we cannot accept returns on sale items or gift cards.
EXCHANGESThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
REFUNDSWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.