All our products are Designed and Made by us in our workshop in Milan, Italy
We use precious metals, these include Sterling silver (Ag925), 9k Gold (Au375) and 18k Gold (Au750). You can find the materials used for each item on its product page.
It depends on the product. All options are generally outlined on the product page, but if you have a particular request then Contact Us and we will see what we can do.
Being a small reality we are not always able to have all product options/sizes in stock all the time. Choosing a Made to Order item means that we will make that jewel just for you. Please remember that these items can take up to 14 days to process.
You can find detail of how to best take care of your new jewel on the Product Care page
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Products that are In Stock are generally dispatched within 1-2 business days. Made to Order items can take up to 14 days to be dispatched.
It depends on where you are. Orders within the European Union will take 2-5 business days to arrive. Orders outside the European Union can take anywhere from 3-14 days. Take a look at our Shipping policy for more details.
We use all major carriers, and local courier partners. You may be asked to select a delivery method during checkout.
Taxes & Duties
All orders delivered outside of the European Union may be subject to taxes and customs duties, payment of these taxes and fees is the sole responsibility of the customer. All shipments destined for countries outside the EU are accompanied by an invoice declaring the value of the order, as required by Customs regulations.
We have a 14-day return policy, which means you have 14 days from receiving your item to request a return, if you do need to return an order Contact Us and we’ll take you through the process. Buyers are responsible for return postage costs.
Certain items cannot be returned, these include made to order or personalised products.